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Welcome to the Focal documentation.

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• No voice/audio in generated video
• Voice inconsistency (wrong voice, changing voices)
• Can't change narrator voice
• Audio sync issues (lip sync not working)
• AI doesn't follow the script/prompt
• Character inconsistency across scenes
• AI wastes credits by making repeated mistakes
• "The AI keeps producing garbage" frustration
• "I want more credits / give me free credits" — the single most common message
• Credits wasted on AI errors — users frustrated that credits are consumed when the AI makes mistakes, generations fail, or output doesn't match the prompt. Many request refunds.